What are your shipping and handling rates?
Our shipping & handling rates are based on the total dollar amount of your order. We charge 15% of your total order.

How long does it take for production of my order?
Each item has it's own lead time depending on the vendor that is producing it. Most lead times are 2 - 3 weeks. Please note, lead times do become extended during the weeks leading up to the holidays. We will do our best to keep these extended lead posted on each product's information page.

What is your return policy?
Due to the nature of our personalized products, once an order is placed it cannot be cancelled nor refunded. If we have misprinted an item or monogrammed it incorrectly, then we will gladly replace this item right away. Please let us know if you have any questions concerning an item prior to placing the order.

Do you offer RUSH orders?
If a RUSH service is available, it will be listed as an option on the product information page. Additional fees will apply and RUSH orders are given priority in the production process, however no commitments of exact delivery date can be made. If you would like to rush an order further, you may consider selecting the expedited shipping option at check out.  If you require next day or overnight shipping, please call us after placing your order and we will ensure it is expedited. 

I ordered several products. Will all of my items come shipped together?
We drop ship many items directly from the manufacturer to you, the customer to ensure the quickest delivery possible.
For this reason, you may receive your orders in several shipments, however you only pay for shipping one time at check-out.

Is my credit card secure when I pay on your website?
TN Mom of 2 is a license vendor with PayPal and your information is transfered using SSL encryption technology to ensure that it cannot be accessed by anyone. Further, we do not keep record of your credit card information.

My question is not answered here. How can I reach you?
If you need to contact us, please feel free to do so by email or telephone.
jcoltharp@gmail.com or 615 428 4005